Iron Gate Junk Removal respects your privacy. This Privacy Policy explains how we collect, use, and protect information you provide when you visit our website, contact us, submit a form, call us, message us, or interact with our ads on platforms such as Facebook, Instagram, or Meta.

Information We Collect

We may collect personal information that you voluntarily provide, including:

Name
Phone number
Email address
City or service location
Photos or descriptions of items you need removed
Messages, form submissions, or quote requests
Information submitted through Facebook, Instagram, Meta lead forms, our website, text messages, or phone calls

We may also collect basic website usage information, such as pages visited, general location, device type, browser type, and how visitors find our website.

How We Use Your Information

We use the information we collect to:

Respond to quote requests
Schedule non-obligatory in-person estimates
Provide junk removal services
Communicate by phone, text, email, or online message
Send follow-up messages related to your request
Improve our website, ads, and customer service
Measure the performance of our advertising and marketing
Prevent spam, fraud, or misuse of our website and forms

How We Collect Information From Ads

If you submit your information through a Facebook, Instagram, or Meta lead form, we receive the information you choose to provide. We use that information only to contact you about your junk removal request, provide estimates, schedule service, and follow up about your inquiry.

We may also use Meta advertising tools, such as the Meta Pixel or similar tracking technologies, to understand how people interact with our website and ads. Meta may process information according to its own privacy policy.

Sharing Your Information

We do not sell your personal information.

We may share limited information only when necessary to operate our business, such as with:

Website hosting providers
Advertising platforms
Customer communication tools
Payment processors
Scheduling or business management tools
Service providers who help us operate our business
Legal authorities if required by law

These third parties may only receive information needed to provide their services or comply with legal requirements.

Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to understand website traffic, improve our marketing, and measure ad performance.

These tools may collect information such as your device type, browser, pages viewed, and interactions with our website. You can usually control or disable cookies through your browser settings.

Google Analytics and Advertising Tools

If we use Google Analytics or similar tools, those services may collect information about website activity to help us understand how visitors use our site. Google requires websites using Google Analytics to disclose how Google collects and processes data.

Text Messages, Calls, and Emails

When you provide your phone number or email address, you agree that we may contact you about your quote request, service request, scheduling, follow-ups, or related business communication. You can ask us to stop contacting you at any time.

How We Protect Your Information

We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure. However, no website, online form, email, or electronic communication is completely secure.

How Long We Keep Information

We may keep your information as long as needed to respond to your request, provide services, maintain business records, improve our marketing, resolve disputes, or comply with legal obligations.

Your Choices

You may contact us to:

Request access to information we have about you
Ask us to correct your information
Ask us to delete your information, when legally allowed
Opt out of future marketing or follow-up messages

To make a request, contact us using the information below.

Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children.

Links to Other Websites

Our website or ads may link to third-party websites, including Facebook, Instagram, Google, payment processors, or other services. We are not responsible for the privacy practices of those third-party websites.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a new effective date.

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